Education customer service, not education, is the problem

Education customers have complained for years about their services being unreliable, sometimes causing them to cancel appointments or cancel services in the middle of a class.But now, some companies are responding to complaints with better customer service.In a letter addressed to the Education Department, a group of education and technology companies called on the department …

How to help kids with literacy and reading disabilities: How to find a job

By Lauren G. Smith and Karen E. McPherson, USA TODAY ContributorsThe federal government is paying nearly $400 million to more than 200 school districts across the country to help more students with disabilities read, write and learn, the Education Department announced Wednesday.The grants, which cover all the districts, are aimed at providing additional tutoring, reading …

How a Saudi school district is coping with a massive Ebola outbreak

Saudi Arabia has declared a state of emergency over the spread of the deadly virus in the country’s vast deserts, a move that is likely to worsen already high health costs and leave millions of people without basic services.The kingdom has already taken in some 1.5 million refugees, mostly from neighbouring Yemen, as it battles …